Agnieszka is responsible for middle-office processes. Prior to joining ISP Group, she worked for Danske Bank in Poland, creating and heading a financial crime prevention unit. In her role, she was responsible for people management and process optimisation. She actively promotes and drives lean management culture in back- and middle-office services. She also has years of experience as a relationship manager for corporate customers and has worked in the banking industry for over 20 years. Agnieszka holds a Master’s degree in Management and Human Resources from Warsaw University.